Zoollna – Terms and Conditions & Services

Effective Date: https://zoollna.com

Welcome to Zoollna – a global e-commerce marketplace connecting customers and businesses across Africa, Asia, and Europe. By accessing or using our services, you agree to be bound by the following terms and policies:

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Zoollna platform, which includes our website, mobile applications, and related services (collectively, “Services”). Please read them carefully before using our platform.

2. Account Registration and Eligibility

  • You must be at least 18 years old or the age of majority in your region to register.

  • You agree to provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Quality of Service and Product Standards

  • Zoollna is committed to sourcing high-quality products from verified international suppliers.

  • Products listed on the platform must meet strict quality, safety, and compliance standards.

  • We perform random quality audits and reserve the right to delist products or suppliers that do not meet our expectations.

4. Product Categories and Global Sourcing

Zoollna offers a diverse range of products across:

  • Fashion & Accessories

  • Electronics & Gadgets

  • Health & Beauty

  • Home & Living

  • Small Business & Private Label Supplies

We partner with international manufacturers and wholesalers to bring top-tier items to our customers and resellers.

5. Vendor and Seller Policies

a. Becoming a Seller

Vendors must apply and be approved to sell on the platform. Once accepted, sellers can:

  • Create and manage storefronts

  • Upload product listings

  • Handle customer inquiries

b. Seller Responsibilities

  • Maintain accurate product descriptions

  • Ensure timely shipping and fulfillment

  • Comply with local and international e-commerce laws

c. Zoollna Support

We offer tools for vendors including analytics, promotional support, and customer service assistance.

6. Private Label / Entrepreneur Opportunities

Zoollna empowers emerging entrepreneurs and startups by offering:

  • White-label and private-label options

  • Branding support for selected products

  • Drop-shipping and wholesale models directly from international suppliers

This enables new brands to launch without inventory risk while leveraging Zoollna’s infrastructure.

7. Order Processing & Payment

  • All transactions are processed securely via trusted payment gateways.

  • Zoollna holds payments until confirmation of order delivery or service.

  • Refunds or disputes will be handled according to our return policy.

8. Intellectual Property

All content on the platform (logos, trademarks, product images, etc.) remains the property of Zoollna or respective rights holders. Unauthorized use is strictly prohibited.

9. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations

  • Upload false, misleading, or infringing content

  • Interfere with other users or platform security

10. Limitation of Liability

Zoollna is not liable for indirect or consequential damages arising from your use of the platform. We do not guarantee specific results, earnings, or vendor performance.

11. Modifications

We reserve the right to update these Terms at any time. Material changes will be notified via email or platform alert. Continued use of the platform indicates acceptance of the updated Terms.

12. Contact & Support

For questions regarding these Terms or your experience on Zoollna, please contact:
support@zoollna.com
Or visit our Contact Us .